Frequently questions

  • What is the mínimum age to play?

    In the Key we want families to be able to participate. Minors under the age of 16 are always able to play if they are accompanied by an adult.

  • What is the máximum age to play?

    There isn’t an age limit! There are no physical activities involved in the game, participants only need to use their mind and be able to work in a group.

  • Can you play in groups of more tan 6 people?

    Yes, in this case you may have two groups who compete against each other. One will go first and the other will follow, because of this you need to reserve to games in a row.

  • Is the game scary or dangerous?

    No, in The Key there are no scary surprises or elements of terror. If a participant does become overwhelmed then they are always able to leave whenever they want. The game controller will explain how to do so and more rules before the game.

  • How long does the game last?

    The game lasts for no more than 60 minutes. It all depends on how quickly your group is able to solve the puzzles.

  • What is the Price?

    It is 40 euros Monday-Thursday and 50 euros Friday-Sunday and holidays (tax included) per group, independent of the number of people in the group.

  • Can I cancel my reservation?

    Yes, but you must advise us 48 hours before. If you are unable to do this, then you will lose the money from the reservation.

  • Do I need to be physically strong?

    No, in The Key there are no elements in which you will need physical strength. In order to play the game all you need is your mind and good communication.

  • I want to give a gift card of the Key, How can I do that?

    Just click on "Reserve" Section.

  • Do I need to be punctual?

    Punctuality is the one of the most important aspects of the game. If you arrive more than fifteen minutes late to your game, then your activity will be cancelled and you will lose your money from the reservation so as not to limit the groups that follow after you.

  • I have more questions that are not available here.

    Please contact us here: here

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